Terms & Conditions

General Terms & Conditions

These terms and conditions shall apply to all contracts entered into between Meelmore Textiles Ltd (“Meelmore”) and its customers.

1. Contract Formation
   Meelmore undertakes to supply goods and services in accordance with written specifications provided by the customer and confirmed in writing by Meelmore. Any changes to orders must also be made in writing.

2. Payment Terms
   Unless otherwise agreed in writing, payment must be made in full at the time of order. If credit terms are agreed, payment must be made by the end of the month following the date of delivery. Late payments will incur interest at a rate of 8% per annum from the invoice date until cleared funds are received.

3. Ownership and Title
   Ownership of all goods remains with Meelmore until full payment has been received in cleared funds. Risk in the goods passes to the customer upon delivery.

4. Order Amendments
   Requests to amend design, artwork, or specifications must be made in writing. Meelmore will endeavour to accommodate changes, but reserves the right to charge for any additional costs incurred and to revise delivery timeframes. Production will not commence until final artwork is approved in writing.

5. Returns and Cancellations
   Returns are accepted at Meelmore’s discretion, except where goods are faulty or not as ordered. Customised goods (e.g., embroidered or printed garments), worn or washed items, or items not in original packaging with tags attached, cannot be returned unless faulty.

6. Condition of Returned Goods
   All returned items must be unworn, unwashed, and in their original condition with all packaging and tags intact. Items returned that do not meet these criteria may be refused or returned to the customer at their cost, or subject to a repackaging fee.

7. Application of Terms
   These terms apply to all orders, including repeat and subsequent orders, unless otherwise agreed in writing.

8. Jurisdiction
   All contracts and disputes shall be governed by the laws of Northern Ireland, and any disputes will be subject to the exclusive jurisdiction of the courts of Northern Ireland.

9. Order Refusals
   Meelmore reserves the right to refuse or cancel any order, whether placed online, by email, or by telephone, at its sole discretion.

10. Statutory Rights
    These terms do not affect your statutory rights under consumer legislation applicable in Northern Ireland.

11. Discount Codes
    Discount codes cannot be used in conjunction with bundle deals or wearer packs and apply only to online purchases. Their use is subject to Meelmore’s discretion.

12. Product Presentation
    Please note that colours may vary slightly from screen to actual garments. For accuracy, please consult our sizing and colour guides. Contact us with any queries prior to ordering.

13. VAT Notice
    Some products may be zero-rated for VAT (e.g., safety footwear for personal use). It is the customer's responsibility to inform Meelmore of the intended use. By default, we will treat orders as for individual use unless stated otherwise.

14. Content Restrictions
    Meelmore reserves the right to refuse orders containing:

• Offensive slogans or language as deemed by the Directors of Meelmore

• Inappropriate or graphic content as deemed by the Directors of Meelmore

• Copyrighted material, logos, or phrases without permission

​

Contact Information
For all returns, queries, or concerns, please contact:
info@meelmore.com

​